Terms of Service

By creating an account or using any CapitalSync portal (client, admin, agency, developer, investor, influencer, or partner), you agree to these Terms and to our Privacy Policy. If you're accepting on behalf of a business, you confirm you're authorized to do so.

CapitalSync is an AI-assisted social media management, lead-generation, and (for the investor/finance-facing portals) capital-markets communications platform. Core features include AI-generated social content, automated lead scanning and outreach, scheduling, analytics, multi-channel client alerts (WhatsApp/email/push/ SMS where configured), and — for finance-vertical clients — a pre-publish compliance review workflow. Some AI-dependent features return clearly-labeled mock output when the relevant AI provider isn't configured for your account rather than failing silently; we do not present mock output as real AI-generated content.

You must provide accurate account information and are responsible for keeping your login credentials confidential. You must be legally able to enter a binding contract in your jurisdiction and, for a business account, be authorized to act for that business. We reserve the right to suspend accounts used for fraud, abuse, or in violation of these terms or the acceptable-use rules in §4.

You agree not to use CapitalSync to: post content that violates the terms of service of any connected social platform (Instagram, LinkedIn, X/Twitter, Facebook, YouTube, TikTok); make securities-related claims that violate FINRA, SEC, or equivalent regulations in your jurisdiction (our compliance-review workflow exists to help finance-vertical clients avoid this, but the underlying obligation to comply with the law remains yours); send unsolicited bulk communications in violation of anti-spam law (CAN-SPAM, GDPR, TCPA, or equivalent); or attempt to circumvent AI credit limits, rate limits, or other technical restrictions on the platform.

Paid plans are billed on the cycle shown at signup (monthly or annual). Payment is processed by Stripe or Razorpay depending on your region — CapitalSync does not store your full card details. You can cancel a subscription at any time from your account settings; cancellation stops future billing but does not retroactively refund the current billing period unless required by law in your jurisdiction or stated otherwise at the time of purchase. AI-generation features are metered against a credit allowance tied to real usage cost (see your account's usage dashboard); exceeding your allowance pauses further AI generation until the next cycle or a plan upgrade, honestly and immediately — we do not silently degrade quality or fabricate output when credits run out.

You retain ownership of the content you create or upload. By using the platform, you grant CapitalSync a limited license to store, process, and (where you direct us to, e.g. by connecting a social account and scheduling a post) publish that content on your behalf. We don't use your content to train third-party AI models, and we don't claim ownership of it.

Social publishing depends on the APIs of the platforms you connect (Instagram, LinkedIn, X, Facebook, YouTube, TikTok), and AI features depend on third-party AI providers (Groq, Anthropic, OpenAI). We aren't responsible for outages, policy changes, or account actions taken by those third parties, though we do our best to alert you in real time if a scheduled publish fails for any reason (see our platform documentation on publish-failure notifications) rather than let it fail silently.

For clients in a finance/investment-advisory vertical, content is automatically screened before publishing and held for a registered principal's explicit approval, consistent with FINRA Rule 2210/4511-style requirements. This is engineering infrastructure that supports your compliance obligations — it is not a legal compliance guarantee, does not constitute legal advice, and does not replace your own qualified compliance officer or legal counsel. You remain responsible for your firm's actual regulatory compliance.

We aim for high availability but don't guarantee uninterrupted, error-free service. We'll make reasonable efforts to notify you of planned maintenance and to alert you (not leave you to discover it yourself) when something on your account fails — this is a design principle we hold ourselves to, not just a legal disclaimer.

To the maximum extent permitted by law, CapitalSync is not liable for indirect, incidental, or consequential damages arising from use of the platform, including business losses from a failed or delayed post, third-party platform policy changes, or AI-generated content that requires editing before use. Nothing in these terms limits liability that cannot be limited under applicable law (for example, liability for gross negligence or willful misconduct, where such limitation is unlawful).

You may close your account at any time. We may suspend or terminate accounts that violate §4 or applicable law, with notice where reasonably possible. On termination, your data is handled per our Privacy Policy's retention section.

We may update these terms as the product changes. We'll update the “Last updated” date above and, for material changes, make a reasonable effort to notify active account holders directly.

Questions about these terms: hello@capitalsync.net.